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If you have purchased a downloadable product, you should receive a confirmation email with your download links and unlock codes within 5 mins. (from Admin or [email protected] ). If you paid by PayPal this will go to your registered PayPal address. Otherwise it will go to the email address you entered on the cart. If after checking your spam you haven't had this essential email.. contact us with the form below and we will send out a replacement manually.  Or call 01983 293757 Tue,Wen,Thur  11am to 3pm to speak to us.