Any credit card transactions are dealt with off our site, on a secure server by an accredited card handling agency. We never have your card details.
Any other non financial information you may give us is stored in UK based servers, subject to UK and EU privacy laws
It is our policy never to put machine-readable e-mail addresses on our site, and advertisers are encouraged to do the same.
Update May 2018:
Information on what we hold and why we hold it:
When you create a VMH log in account we collect email, and address, and maybe phone number if you give it. The valid email address is for log in purposes, so is required. It's up to you if you want to receive any newsletter stuff from us, you have to check a box for that. Only a few a year, never lots.
We log site/members area access by subscribers/members.
You can inspect the details we hold for you (have a look at "My Account"), and you can alter at will. We strongly suggest using a low level password, different from any important passwords you may use.
We can fully delete your account anytime, just ask, you won't be able to log in anymore after that. In future if you don't log in for 2 years, you will be deleted automatically (and lose any membership if you have one). Solution ..log in yearly at least.
We never pass your details to anyone for any purpose. The only exception to that would be if we were required to by law, court order, etc. Never happened yet...
3rd parties lurking on VMH desktop site: No social media buttons which are used to track you. A Google powered search box on a few pages, and a few You Tube videos embedded. Google analytics. These could result in you being followed by Google. We are looking at alternatives ...
Purchases and card details: Always dealt with off site by accredited card handling agencies. We never ever see your card details. Our external shopping cart and Pay Pal may hold your address and order details, they are data compliant organisations. Your address and order details are given to us by the shopping cart, in order for us to fulfill your order.
These details are stored locally by us for about 6-8 months then deleted. Likewise any printed packing slips, etc are securely shredded periodically.
Contact us by email, phone or letter: /contact.asp